Confirmation.com logo

Confirmation.com

Website: www.confirmation.com

Confirmation.com at a glance

Best for
Firms performing financial statement audits
Pricing model
Per confirmation, or annual firm licence
Deployment
Cloud
Regions
Global
Key integrations
CaseWare, CCH ProSystem fx Engagement, Thomson Reuters AdvanceFlow

Last reviewed . Pricing and features change frequently — confirm current details with the vendor.

Confirmation.com is an electronic audit confirmation platform for requesting and receiving confirmations from banks, legal counsel, accounts receivable respondents, and other third parties during audit engagements, replacing the paper-based process.

How accounting firms use it

Audit teams use it to send and track confirmations digitally, with two distinct benefits. The first is practical: response times shorten from weeks to days, and response rates improve, which matters because outstanding confirmations frequently hold up completion.

The second is evidential. Confirmations are a recognised fraud risk point — where a client controls the mailing address and the return path, responses can be intercepted or fabricated. Routing requests through an independent platform removes the client from that path, which is what regulators and inspection teams look for when assessing confirmation controls.

Key features

Requests are sent to registered responding organisations, which validate the requesting auditor’s identity before releasing information. Responses return directly to the audit team with a complete digital audit trail recording who requested what and when it was answered.

Confirmation types cover bank balances and loan positions, legal letters, accounts receivable, and other third-party arrangements. Status tracking shows which requests are outstanding across an engagement, so follow-up is systematic rather than dependent on someone remembering.

Integration with the main engagement platforms allows responses to attach to the audit file directly.

Who it’s best for

Any firm performing financial statement audits requiring third-party confirmation — bank, legal, and receivable confirmations being the most common. It is effectively the standard approach in audit practice rather than a differentiated choice.

Firms doing only compilations, reviews without confirmation procedures, or non-assurance work have no need for it. It complements rather than replaces engagement platforms such as CaseWare, which manage the working papers the confirmations support.

Confirmation.com FAQ

Why do auditors use an electronic confirmation platform?
Paper confirmations are slow, frequently unanswered, and vulnerable to interception or alteration — a recognised fraud risk where a client controls the mailing and response path. An independent electronic platform removes the client from that path entirely, which strengthens the evidence as well as the turnaround time.
Which institutions can be confirmed through it?
Thousands of responding organisations participate, including most major banks and financial institutions across many countries. Coverage is strongest for bank confirmations; legal and accounts receivable confirmations depend on whether the individual respondent is registered, and non-participating respondents still require a manual process.
Does it integrate with audit software?
Yes. Integrations exist with the main engagement platforms including CaseWare, CCH ProSystem fx Engagement, and Thomson Reuters AdvanceFlow, so confirmation status and responses can flow into the engagement file rather than being tracked separately and attached by hand.
Is it required by auditing standards?
No standard mandates a specific platform. Standards require confirmations to be controlled by the auditor and free from client interference, and electronic platforms are a recognised way of demonstrating that control. Inspection findings on confirmation controls have made them the default approach in many firms.

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