Deputy
Workforce management platform for scheduling, time tracking, and task management. Used by accounting firms to track billable hours.
Website: acuityscheduling.com
Last reviewed . Pricing and features change frequently — confirm current details with the vendor.
Acuity Scheduling is an online appointment scheduling tool with customisable booking pages, automated reminders, intake forms, and calendar syncing, now part of Squarespace.
It suits firms whose consultations are a product rather than a courtesy. Where a practice sells a paid advisory session or an initial consultation, taking payment at booking and collecting context beforehand changes the economics: no-shows drop, invoicing disappears, and the meeting starts with the accountant already informed.
Firms configure appointment types for each service, with distinct durations, availability, staff assignment, and forms. Clients choose the service, pick a preferred staff member, complete the form, and pay in one flow.
Booking pages are branded to the firm, with appointment types carrying their own duration, buffer, availability window, and pricing.
Intake forms collect information at booking, with responses attached to the appointment so the meeting starts with context rather than discovery.
Payment collection runs through Stripe, PayPal, or Square, taking full payment or deposits. Automated email and SMS reminders reduce missed appointments, and calendar sync covers Google, Outlook, and iCloud with video conferencing links generated automatically.
Firms offering paid consultations or advisory sessions, and those wanting a branded booking experience with information gathered upfront.
Calendly is the main competitor and simpler where scheduling is straightforward and unpaid. Firms whose practice management already includes scheduling — TaxDome or Canopy — should check that before adding a separate subscription.
Other scheduling tools for accounting firms, ordered by how much of Acuity Scheduling's functionality they cover.
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