Website: www.getcanopy.com

Canopy at a glance

Best for
10–50 employee firms offering a variety of services
Pricing model
Modular
Starting price
$150/mo
Free trial
15 days
Regions
US

Canopy is a cloud-based practice management platform with a modular structure — firms can subscribe to individual modules for client management, document management, workflow automation, time and billing, and tax resolution, or use them all together.

The modular approach lets firms start with the features they need and add capabilities as the practice grows, rather than paying for a monolithic system upfront. Each module integrates with the others, so client data, documents, and time entries flow between them without duplicate entry.

Canopy’s tax resolution module is a notable differentiator. It includes IRS transcript pulls, notice tracking, resolution case management, and penalty abatement tools — features not typically found in general practice management platforms. Firms with a tax resolution practice or those that handle IRS representation work find this module particularly useful.

The platform integrates with QuickBooks Online, Xero, and common tax preparation software. It is best suited for US accounting and tax firms with 10–50 employees that offer a variety of services, especially those that want to adopt practice management incrementally rather than committing to a monolithic system upfront.

Pricing

Modular pricing with two tracks:

Small firms (4 or fewer users): Bundled plans from $150/month (annual billing).

Growing firms (5+ users): $150/month base platform (unlimited users, up to 2,500 clients) plus per-user module pricing:

  • Workflow: ~$36/user/month
  • Client management: ~$32/user/month
  • Document management: ~$22/user/month
  • Tax Resolution: $50/user/month (add-on)

A 10-person firm with all standard modules runs approximately $1,050/month. 15-day free trial available.

Reviews

  • G2: 4.6/5 (640 reviews)
  • Capterra: 4.5/5 (221 reviews)

Features

Workflow Management

FeatureSupported
List viewYes
Kanban viewNo
Job/work templatesYes
Recurring jobsYes
SubtasksYes
Task dependenciesYes
AutomationsYes
Custom statusesYes
@MentionsYes
Statutory due datesYes

Client Management

FeatureSupported
Client directoryYes
ContactsYes
Client groupsYes
Custom fieldsYes
TagsYes
NotesYes
LeadsYes
CRM sync (QBO)Yes
CRM sync (Xero)No

Client Portal

FeatureSupported
Client portalYes
Client tasks/requestsYes
File uploadsYes
Secure messagingYes
SchedulingYes
E-signaturesYes
White label/custom brandingYes (subdomain)

Email

FeatureSupported
Outlook integrationYes
Gmail integrationYes
Shared inboxesNo
Email-to-taskYes
Email templatesNo
AI email draftingYes
AI email summarizationNo
View all client commsYes

Time Tracking & Billing

FeatureSupported
Time trackingYes
TimersYes
InvoicingYes
Fixed fee & hourly billingYes
Recurring billingYes
Online paymentsYes
WIP trackingNo
Write up/downNo
Realization reportingYes (by staff and client)
QBO invoice syncYes
Xero invoice syncNo

Document Management

FeatureSupported
Document storageYes
FoldersYes
Folder templatesYes
File sharing with clientsYes
SharePoint integrationNo
Google DriveNo
DropboxNo

Reporting

FeatureSupported
Time reportsYes
Billing reportsYes
Capacity/workloadYes
Revenue insightsNo

Proposals & Engagement

FeatureSupported
ProposalsYes
Engagement lettersYes
E-signatures on engagementsNo

Integrations

FeatureSupported
QuickBooks OnlineYes
XeroYes
OutlookYes
GmailYes
ZapierYes
MakeNo
APIYes
WebhooksNo

Security & Admin

FeatureSupported
User rolesYes
Custom permissionsNo
2FA/MFAYes
SSONo
SOC 2Yes (Type 2)
Client access controlsYes

AI Features

FeatureSupported
AI email draftingYes
AI email summarizationNo
AI task suggestionsNo
AI document classificationYes
AI searchNo

Mobile

FeatureSupported
Mobile-friendly (internal)Yes
Native mobile app (internal)No
Native mobile app (client portal)No

Compliance & Regulatory

FeatureSupported
HMRC integrationNo
Companies House integrationNo
ATO integrationNo
IRS transcript pullsYes
MTD supportNo
Statutory deadline trackingYes

Support & Onboarding

FeatureSupported
Chat supportYes
Email supportYes
Phone supportYes (scheduled)
Dedicated repYes
Onshore supportYes
Free onboardingYes (DIY + assisted)
Paid onboarding packagesYes
Knowledge base/docsYes

Canopy Alternatives

Other practice management tools for accounting firms, ordered by how much of Canopy's functionality they cover. Our feature data is still incomplete for BrightManager (formerly Accountancy Manager), so it ranks lower here than a full assessment might place it.

Qount logo

Qount

Qount is a unified practice management platform for multi-service accounting firms covering workflow automation, billing, and client management.

Tidyflow logo

Tidyflow

Practice management platform for accounting firms combining workflows, client requests, documents, email, proposals, time tracking, and billing.

Karbon logo

Karbon

Practice management platform built for accounting firms with workflow automation, team collaboration, and client management tools.

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